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Frequently Asked Questions

Q: What areas do you serve for your repair services?

A: We offer repair services for cookers, ovens, washing machines, dishwashers, tumble dryers, and fridge/freezers in the Falmouth, Helston,Redruth, Camborne, Penzance, St Ives, Hayle,Newquay, St Austell, and Truro areas.And all TR and Pl postcodes


Q: What types of cookers do you repair?

A: We repair all types of cookers, including gas, electric, and dual-fuel cookers.


Q: What types of ovens do you repair?

A: We repair all types of ovens, including gas, electric, and double ovens.


Q: What types of washing machines do you repair?

A: We repair all types of washing machines, including front-loading, top-loading, and washer-dryer combo machines.


Q: What types of dishwashers do you repair?

A: We repair all types of dishwashers, including freestanding, integrated, and slimline models.


Q: What types of tumble dryers do you repair?

A: We repair all types of tumble dryers, including vented, condenser, and heat pump dryers.


Q: What types of fridge/freezers do you repair?

A: We repair all types of fridge/freezers, including freestanding and integrated models.


Q: What kind of issues can you fix?

A: We can fix a wide range of issues, including leaks, electrical problems, faulty thermostats, broken parts, and more. Our technicians are highly skilled and experienced in diagnosing and repairing all types of appliance problems.


Q: What are your repair rates?

A: Our repair rates vary depending on the type of appliance and the extent of the repair needed. We offer transparent pricing and provide a detailed estimate of the repair costs before any work begins.


Q: Do you offer any guarantees on your repair work?

A: Yes, we offer a satisfaction guarantee on all of our repair work. If you’re not completely satisfied with our service, we’ll do everything we can to make it right.


Q: How quickly can you come out to repair my appliance?

A: We offer fast and efficient repair services and can often come out to your home within 24 hours of your call. We understand how important it is to get your appliance up and running as quickly as possible, and we do everything we can to minimize any inconvenience.


Q: How do I schedule a repair appointment?

A: You can schedule a repair appointment by calling us directly or by filling out the contact form on our website. Our friendly staff will be happy to assist you and schedule a convenient appointment time that works for you.


Q: What payment methods do you accept?

A: We accept payment by cash, Card payment , or bank transfer. We’ll provide you with a detailed invoice that includes all repair costs and payment instructions.

We hope this FAQ section has answered any questions you may have about Duchy Appliance Services and the repair services we offer. If you have any other questions or would like to schedule a repair appointment, please don’t hesitate to contact us. We’re always here to help.

Do you have an emergency gas or appliance problem? Or maybe you are in need of an installation? Whatever your needs we will get you a free quote right away and repairs within 24-48 hours guaranteed.

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